• Samuel Ebie, University of Glamorgan, UK
  • Joseph Alajemba, University of Glamorgan, UK


The study is an attempt to critically examine the impact of job satisfaction on organisational performance in small to medium-sized enterprises (SMEs) in Wales. Fifty-two (52) SMEs were randomly sampled across South Wales. With an in-depth thematic analysis of relevant SME issues and statistical analysis of primary data collected, there was a significant relationship between job satisfaction of employees and owners of SMEs and the performance of the enterprises.


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